Microsoft 365 Copilot adoption
Adoptis helps UK organisations move from early experimentation and uneven usage to confident, responsible and measurable Microsoft 365 Copilot adoption. We work on the people, leadership and operating conditions around the technology, alongside your internal IT team or Microsoft partner.
The problem
Assigning licences is a technical milestone. It does not mean people understand where Copilot is useful, trust what it does with their information or feel confident changing established ways of working.
More feature training rarely solves the problem on its own. Adoption improves when people have relevant use cases, clear permission, visible leadership, practical support and a reason to keep using the technology after the initial launch.
When we can help
What we do
Clarity
Adoptis does not replace your internal IT team, Microsoft partner or technical implementation provider.
Technical teams configure, secure and deploy the technology. Adoptis focuses on the organisational conditions that determine whether people use it purposefully and whether the investment produces value.
Where technical work is required, we collaborate with the appropriate specialists and keep responsibilities clear.
What comes next
Where the organisation needs to identify and prove a broader set of AI opportunities, the 90-Day AI Value Programme provides a focused route from priorities to evidence.
After a successful pilot or programme, AI Adoption & Scale can extend adoption, engagement, learning, benefits realisation and internal capability across more services and teams.
For lighter ongoing support after initial delivery, see the AI Adoption Partner service.
Our method
Our six-stage approach covers understanding the organisation, prioritising relevant use cases, engaging leaders and employees, building capability, embedding new working practices and measuring outcomes. The stages are applied flexibly according to your starting position and internal capacity.
See how we workEvidence
Microsoft 365 Copilot adoption across a large local authority workforce, using practical use cases by service area, leadership engagement, a Champions Network and tailored learning.
Read the Swansea Council Copilot use caseA national Microsoft 365, Microsoft Teams and Windows 10 adoption programme reaching approximately 40,000 users. This was Microsoft 365 and Teams adoption rather than a Copilot programme, and was delivered while Andy was employed by Capita.
Read the Network Rail case studyThe stages, best practice and common pitfalls we see on UK Copilot programmes, set out in full so you can assess your own position first.
Read the Microsoft Copilot adoption guideCommon questions
Tell us where Copilot has reached in your organisation and what has stalled. We will give you an honest view of what would help next, and say so if the answer is not a consultancy engagement.